Valence AI logo
Live monitoring by Delve
Valence AI Compliance Report
Valence AI is in compliance with security best practices, has implemented and is monitoring comprehensive controls, and maintains policies to outline its security procedures.

Compliance Certifications

We maintain the highest industry standards and regularly undergo rigorous third-party audits to ensure compliance.

SOC 2 Type IIIn Observation

SOC 2 Type II

Audited controls for security, availability, and confidentiality trust service principles with an observation period.

In the observation period
HIPAACompliant

HIPAA

US regulation that safeguards medical data privacy and security. Essential for healthcare providers, insurers, and related tech.

Continuously monitored
SOC 2 Type IPending

SOC 2 Type I

Audited controls for security, availability, and confidentiality trust service principles.

Resource Library

Access our security documentation, policies, and compliance reports.

PDF

Risk Assessment and Treatment Policy

Policy document

PDF

Personnel Security Policy

Policy document

PDF

Baseline Hardening Policy

Policy document

PDF

Data Classification Policy

Policy document

PDF

Chief Information Security Officer (CISO) Policy

Policy document

PDF

Business Continuity and Disaster Recovery

Policy document

Security controls

Our comprehensive security program includes controls across multiple domains to protect your data.

Access Control & Authorization

LIVE
Access Control Procedures
Completed
Access Restricted to Modify Infrastructure
Completed
Access Review of Infrastructure
Completed

Compliance with Regulations & Standards

LIVE
Breach Notification Communication
Completed
e​Phi Policy Accessibility Evidence
Completed
Information Security Policies and Procedures
Completed

Data Protection & Privacy

LIVE
Access Restricted to Modify Infrastructure
Completed
Alerts and Remediation
Completed
Asset Disposal Procedure
Completed

Governance & Oversight

LIVE
Background Checks
Completed
Customer Support Issue Submission Form
Completed
Customer Support Issues Resolved
Completed

IT & Operational Security

LIVE
Alerts and Remediation
Completed
Application Outages
Completed
Asset Disposal Procedure
Completed

Risk & Compliance Management

LIVE
Access Control Procedures
Completed
Alerts and Remediation
Completed
Board Charter
Completed
Showing 6 of 7 control categories

Subprocessors directory

We carefully select and monitor all third-party services that process data on our behalf.

OpenAI logo

OpenAI

AI & Machine Learning

Deepgram logo

Deepgram

API Services

Notion logo

Notion

Documentation Platform

Slack logo

Slack

Messaging Services

Datadog logo

Datadog

Monitoring & Observability

GitHub logo

GitHub

Version Control

Showing 6 of 8 subprocessors

Frequently Asked Questions

Find answers to common questions about our security and compliance practices.

Our Security Commitment

Security Shield

At Valence AI, security isn't just a feature—it's foundational to everything we build. Our security-first mindset drives our development processes, infrastructure decisions, and organizational policies.

We treat the data entrusted to us—whether from our customers, their end users, or anyone who interacts with our organization—with the utmost care and responsibility. Security is embedded in our DNA, enabling us to deliver innovative solutions without compromising on protection.