Valence AI Trust Center
At Valence, security is foundational because voice data reflects real people and real moments. We build our systems with that responsibility in mind, so emotion AI can be used in the real world without compromising trust.
Resources
SOC 2 Type I Report
SOC 2 Type II Report
PHI De-identification Policy and Procedure
Acceptable Use Policy
Change Management Policy
Controls
Remote access tool
ePHI policy accessibility evidence
Access restricted to modify infrastructure
Access control procedures
Access review of infrastructure
Encryption of data
Privacy and confidentiality governance charter
ePHI data sanitization
Database backups
ePHI privacy and security awareness training
Source code tool
Business continuity and disaster recovery testing
Vulnerability scanning
Web application firewall
Sample code changes
SSL/TLS certificates for infrastructure
Intrusion detection tool
Infrastructure baseline hardening policy
Monitoring tool
Infrastructure firewall
Security incident list
Alerts and remediation
Breach notification communication
Incident response and breach notification policy
Whistleblower policy
Log management tool
ePHI risk assessment report
Vendor management program
Vendor list
Vendor termination
Vendor onboarding
Media disposal training
New employee and contractor agreements
List of newly hired employees & contractors
Employee handbook
List of active employees & contractors as on date
Asset register maintaining
Multi-availability zones
Risk and Governance Executive Committee meeting minutes
Risk management program
Key management services used
Mobile device management tool configurations
Ticketing tool
Security-related roles
ePHI media disposal documentation
Subprocessors
OpenAIAI & ML Services
DeepgramUnknown Category
Cartesia - The fastest, ultra-realistic voice AI platform.Unknown Category
DatadogLogging & Observability